Contents of N4/2015

all contents

Contents 4' 2015

MANAGEMENT THEORY

Risk analysis and choice of the best alternative
Negomedzyanov Y.A.,Doctor of Technical Sciences, Professor of the Management department, Tver State University
Negomedzyanov G.Y.,PhD, Doctoral student of the Management department, Tver State University

Abstract:
In this article for the selection of adequate criteria optimization of alternatives in terms of stochastic risk proposed comprehensive description of return of risky alternatives, based on a set of indicators: objective criteria traditionally used in probably theory, and a new additional criterion rick measure, CF correlation function, the real measure of volatility.
Keywords:evaluation of alternatives, full machining, characteristics traditionally applied criteria, additional criteria, a new measure of rick, CF correlation function, the real measure of volatility.

References
1.Balabanov I.T.Risk-menedzhment // M.: Finansy i statistika. 1996.
2.Vorob'ev S. N., Baldin K.V.Sistemnyi analiz i upravlenie riskami v predprinimatel'stve // M.: Izd-vo Moskovskogo psihologicheskogo-social'nogo instituta. 2009.
3.Granaturov V.M.Ekonomicheskii risk: sushnost', metody izmereniya, puti snizheniya // Izd-vo: Delo i servis. 2002.
4.Labcker L.G., Aivazova S.H.Optimizaciya izderzhek v transportnom aspekte logisticheskih sistem na osnove sinteticheskogo kriteriya Gurvica // Upravlenie riskom.2013. 2(66).S.52-72.
5.Nait F.Ponyatie riska i neopredelennosti //Al'manah: teoriya i istoriya ekonomicheskih i social'nyh institutov i sistem.1994. 5.
6.Neiman Dzh., Morgenshtern O.Teoriya igr i ekonomicheskoe povedenie //M.: Glavnaya redakciya fiziko-matematicheskoi literatury, Izd-vo Nauka. 1970.
7.Negomedzyanov Yu.A., Negomedzyanov G.Yu.Ocenka riska po real'noi volatil'nosti. //Finansy i kredit. 2015. 24(648). s.22-26
8.Errou K.Vospriyatie riska i psihologii v ekonomicheskoi nauke // Al'manah: teoriya i istoriya ekonomicheskih i social'nyh institutov i sistem.1994. 5.
9.Vasin S. M.Enterprise Risk Management/ S.M. Vasin, V.S. Shutov.-M.: KNORUS, 2010-304 s.

Performance efficiency valuation of vertically integrated companies
Cherkasova E.S.,MSc Finance, Head of the Financial planning department, LUKOIL Lubricants Company International

Abstract:
In the paper major factors and reasons affecting the efficiency of companys performance are highlighted and analyzed, which are directly connected with vertical integration. A set of general recommendations is provided to the management of companies, decision makers about either integration or disintegration. The difference of the performance effectiveness between the integrated and non-integrated companies is considered, which is the key issue of the best way of large companies development.
Keywords:Lerner index, transaction costs, added value, profitability, synergetic effect, companys strategy, financial reporting.

References
1.Buzzell R.D. (1983) Is vertical integration profitable? Harvard Business Review, Vol. 61, . 1, pp. 8596.
2.Harrigan K.R.(1986) Matching vertical integration strategies to competitive conditions, Strategic Management Journal, Vol. 7, . 6, pp. 535555.
3.Daveni R.A., Ravenscraft D.J.(1994) Economies of integration versus bureaucracy costs: does vertical integration improve performance? Academy of management Journal, Vol. 37, . 5, pp. 11671206.
4.Peyrefitte J., Golden P.A.(2004) Vertical Integration and Performance in the United States Computer Hardware Industry, International Journal of Management, Vol. 21, . 2, pp. 256270.
5.Bhuyan S. (2002) Impact of vertical mergers on industry profitability: an empirical evaluation, Review of Industrial Organization, Vol. 20, . 1, pp. 6179.
6.Edwards K., Jackson J.D.andThompson H.L.(2002) A note on vertical integration and stock ratings of oil companies in the U.S. Energy Journal, Vol. 21, . 2, pp. 145151.
7.Williamson O.E.(1971) The vertical integration of production: market failure considerations, The American Economic Review,Vol. 61, No. 2, pp. 112123.
8.Sudarsanam S. (2003) Creating value from mergers and acquisitions: the challenges: an integrated and international perspective,Pearson Education, pp. 139163.
9.Alfaro L. et al.(2010) Do prices determine vertical integration? Evidence from trade policy. National Bureau of Economic Research, w16118, pp. 153166.
10.Fan J.P.H., Lang L.H.P.(2000) The measurement of relatedness: An application to corporate diversification, The Journal of Business, Vol. 73, 4, pp. 629660.
11.Chatterjee S.(1991) Gains in vertical acquisitions and market power: Theory and evidence Academy of Management Journal, Vol. 34, . 2, pp. 436448.
12.Levin R.C.(1981) Vertical integration and profitability in the oil industry, Journal of Economic Behavior& Organization, Vol. 2, . 3, pp. 215235.
13.Maddigan R. J., Zaima J.K.(1985) The profitability of vertical integration, Managerial and Decision Economics, Vol. 6, . 3, pp. 178179.
14.Martin S.(1986) Causes and effects of vertical integration, Applied Economics, Vol. 18, . 7, pp. 737755.

Calculation of the indifference point for financing options in the profitability format
Vasiliev V.D.,Doctor of Economics, Professor of the Chair of Economics TyumenState University of Architecture and Civil Engineering
Vasiliev E.V.,Ph.D. in Economics, Assistant Professor of the Management ChairTyumen State University of Architecture and Civil Engineering

Abstract:
The article describes the authors approaches for calculating indifference point for companys financing options not in the context of the classical EPS model, but in the formats of profitability (rate of return-ROE and ROD) of share capital and loans. The presented analytical calculation methods allow not only to determine indifference points for various options, but also to demonstrate a system of restrictions for their positive values. The main difference between the proposed approaches and traditional methods is that these approaches are more versatile, expanded, methodically algorithmic, multi factorial with a clear pragmatic orientation, and applicable to different scenarios.
Keywords:financing options, profitability schemes, indifference points, conditions of positive values.

References
1. Vasiliev V.D.Optimization approach to the selection of investment strategies and projects in the regional construction industry. SPb. Publishinghouse of PBSUEF, 2004. 287 p.
2. Cheng F.Lee, Joseph E.FinnertyCorporate Finance: Theory, Methods, and Applications. Translated from English. M .: INFRA-M, 2000. 686 p.

The concept of system management and its practical use
Shekhovtseva L.S.,Professor of Institute of Economy and Management of the I. Kant Baltic federal university, Doctor of Economic Sciences

Abstract:
The necessity of perfecting management under modern conditions is proven. It is offered to use the system approach to the modernization of firm management and preparation of managers to the top echelon. The conceptual device is revealed. The methodology of formation of system management in educational programs is considered.
Keywords:system management, firm, educational program, a modular principle.

References
1.Shehovceva L. S.O nekotoryh ponyatiyah strategicheskogo upravleniya // Menedgment v Rossii i za rubezhom. - 2002. - 6.- s. 34-40.
2.Lopatnikov L. I.Ekonomiko-matematicheskii slovar`.- M.: Delo, 2003.
3. Sistemnyi analiz i prinyatie reshenii /pod red. Volkovoi & Kozlova.-M.: Vysshaya shkola, 2004.
4.Kleiner G. B.Sistemnaya paradigma i sistemnyi menedgment // Rossiiskii zhurnal menedgmenta. - 2008. - Tom 6. - 3. - C.27-50.
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6.Korel L., Kombarov V.Rossiiskie promyshlennye predpriyatiya v zerkale mnogovektornoi koncepcii modernizacii: sociologicheskii rakurs // Region: economika i sociologiya. - 2010. - 4. - S. 167-186.

PUBLIC MANAGEMENT

Strategy of perspective development of Russian municipalities: theory and practice of realization
Abramov R..,Head of the Department Public and Municipal Administration, Doctor of Economics, Professor of the chair of National and regional economy Russian Economic University of G.V. Plehanov
Lukyanova M.N.,Phd of Economic Sciences, Associate Professor, Doctoral Candidate of Chair of the Public and Municipal Administration REU of G.V. Plekhanov
The publication is prepared within the framework of the scientific project supported by the RGNF.
Grant number 15-02-00025a from 05.14.2015 g.

Abstract:
The article describes the aspects of the development of local government within municipalities under the conditions of the need for socio-economic planning. It is revealed that in overcoming the crisis conditions the greatest attention should be given to strategic planning. It is determined that as a measure of evaluating the effectiveness of the proposed solutions is to specify the degree of financial autonomy of the region and the municipality. The hypothesis about the need to develop common state criteria for the strategic programs with the introduction of a methodical basis is proposed. The legislation about the development of municipalities is analyzed for the first time. It is shown that currently is provided only the very process itself of program approbation for the strategic development of municipalities without a common economic assessment and the local programs linking to governmental ones.
Keywords:strategy, public administration, local governance, organizational design, municipality.

References
1. Ovakimjan M.A., Burov A.V.Strategija social'no-jekonomicheskogo razvitija sovremennogo municipal'nogo obrazovanija // Nauka i obrazovanie: hozjajstvo i jekonomika; predprinimatel'stvo; pravo i upravlenie. 2015. 4 (59). s. 21-24.
2. Abramov R.Razvitie mestnoj jekonomiki v Rossii i modeli municipal'nogo upravlenija // Problemy teorii i praktiki upravlenija. 2013. 4. s. 70-73.
3. Abros'kina Ju.N.Investicionnaja strategija municipal'nogo obrazovanija // Sovremennaja nauka: aktual'nye problemy teorii i praktiki. Serija: Jekonomika i pravo. 2014. 7-8. s. 11-15.
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5. Hal'zova V.V.Osnovnye problemy sovershenstvovanija ocenki i realizacii konkurentnyh preimushhestv gosudarstvennyh (municipal'nyh) predprijatij // Vestnik Povolzhskogo gosudarstvennogo universiteta servisa. Serija: Jekonomika. 2014. 2 (34). s. 45-48.
6. Luk'janova M.N.Proektirovanie mestnogo samoupravlenija na osnove institucializma // Problemy teorii i praktiki upravlenija. 2013 4 s. 74-82.
7. Ledeneva G.L., Popova D.L.Ustojchivoe razvitie territorij (iz gradostroitel'nogo opyta evropejskih stran) // Voprosy sovremennoj nauki i praktiki. Universitet im. V.I. Vernadskogo. 2014. 1 (50). s. 119-124.
8. Stenogramma zasedanija Gosudarstvennogo soveta URL: http://www.kremlin.ru/transcripts/16004.
9. Abramov R.Ruchnoe upravlenie gosudarstvom: za i protiv // Problemy teorii i praktiki upravlenija. 2014. 4. s. 20-23.
10. Luk'janova M.N.Gosudarstvennaja strategija razvitija malyh i srednih municipal'nyh obrazovanij. Sovremennye problemy nauki i obrazovanija. 2013. 1; URL: www.science-education.ru/107-8389 (data obrashhenija: 20.06.2015).
11. Luk'janova M.N. Problemy strategicheskogo upravlenija municipal'nymi obrazovanijami. Moskva: FGBOU VPO RJeU im. G. V. Plehanova, 2012.
12. Luk'janova M.N.Perspektivnaja strategija postroenija mestnogo samoupravlenija v Rossii v kontekste istoricheskogo opyta // Uspehi sovremennogo estestvoznanija. 2015. 1. s. 106-109.
13. Gerasimova G.V.Osnovnye zadachi nacelennye na snizhenie poluchenija dotacij sub#ektami Rossijskoj Federacii // Nauchno-metodicheskij jelektronnyj zhurnal Koncept. 2014. T. 20. s. 2681-2685.
14. Mel'nikov S. B.Formirovanie korporativnogo upravlenija municipal'nymi obrazovanijami v Rossii: avtoreferat diss. na sois. uch. st. d-ra jek. nauk. M., 1997.
15. Zhiharev K.L., Mel'nikov S.B., Mel'nikova N.S., Romanova V.Ju.Inkorporativnoe social'no-jekonomicheskoe razvitie territorij i regionov: teoretiko-metodologicheskie osnovy. M.: Municipal'nyj mir, 2007.
16. Enikeeva D.R.K voprosu o koncepcijah (teorijah) mestnogo samoupravlenija // Juridicheskaja nauka. 2001. 3. s. 25.
17. Leonov S.N., Barabash E.S., Primachenko L.S.Ocenka rezul'tativnosti gosudarstvennoj regional'noj politiki v otnoshenii municipal'nyh obrazovanij // Vestnik Omskogo universiteta. Serija: Jekonomika. 2014. 2. s. 128-136.
18. Abramov R.A., Morozov I.V.Napravlenija povyshenija jeffektivnosti formirovanija regional'nyh setevyh struktur // Upravlenie jekonomicheskimi sistemami: jelektronnyj nauchnyj zhurnal. 2014. 1 (61). s. 3.
19. Bezpalov V.V.Osobennosti i problemy planirovanija restrukturizacii regional'noj sistemy upravlenija v RF na sovremennom jetape // Biznes v zakone. Jekonomiko-juridicheskij zhurnal. 2014. 5. s. 214-218.
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Strategic configurator
Lapygin D.Y.,Phd Economics,Associate Professor Vladimir Branch of the Russian Academy of National Economy and Public Administration under the President of the Russian Federation

Abstract:
Currently, not enough tools to develop regional strategies are available, which hinders the dynamic development of the country, so the purpose of this paper is to systematically introduce these instruments. The article discusses approaches to the formation of the regional development strategy and tools for implementation of such approaches. The study is based on a methodology of systems theory and methods of strategic management. The most important results should include tools to build the configurator, which is a combination of tools for constructing three dimensional plane analysis, the plane of development and the plane of content strategy. The universality of the results of research can be used for constructing the configurator tools when developing a strategy of regional development, as well as socio-economic systems of various types and forms.
Keywords:region, strategy, development tools, system analysis, development, content strategy.

References
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11. Metodicheskie rekomendacii po podgotovke strategii social'no-ekonomicheskogo razvitiya sub'ektov Rossiiskoi Federacii //www.minregion.ru/uploads/attachment/02_dtp/101005_met_rek_1.doc.
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Assessment of the imbalance of regional development in the context of economic and social efficiency
Kochegarova L.G., Seniorlecturer of Economics and Project Management Department, South Ural StateUniversity (National Research)

Abstract:
The article deals with the problem of goals imbalance between participants of the regional investment process. The imbalance is determined by the requirements of economic efficiency on the basis of profitability and social efficiency through the human development index. The differentiation of Russian regions according to their degree of imbalance are held from the perspective of these indicators and nine rating groups are allocated. Problematic groups of regions that require a special approach in the implementation of regional management are defined. The results can be taken into account in the development of measures aimed at attracting foreign investment at the regional level.
Keywords:regional investment process, economic efficiency, social efficiency, human development index, imbalance goals.

References
1.Popov R.A.Sistemologiya regionalnogo hoziaystva: monografia. Rostov na Donu: YUFU, 2009 g.
2.Korotkova T.L.Vzaimovliyanie sotsialnyh i economicheskih effectov pri restruktorizatsii biznesa na osnove sotsialno-eticheskogo marketinga. // Prakticheskiy marketing. 2007. s. 45-53.
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The study of the regional intellectual capital dynamics based on a life-cycle model
Makarov P.Yu.,PhD Economics, Assistant Professor, Chair of Management The Russian Presidential Academy of National Economy and Public Administration, Vladimir branch

Abstract:
This paper argues the necessity of a dynamic approach to the study of intellectual capital management issues. The internal and external intellectual capital dynamics are analyzed from the perspective of a system approach. Interaction of the intellectual capital elements, its dependence on situational factors and impact on the economy are considered. Based on this analysis, a model of the regional intellectual capital life cycle is proposed as a tool to increase the efficiency of intellectual capital management.
Keywords:intellectual capital, dynamics, region, life cycle, model.

References
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12.Edvinsson L., Yeh-Yun Lin C.What National Intellectual Capital Indices can tell about the Global Economic Crisis of 2007-2009 // Electronic Journal of Knowledge Management Volume. 2010. Vol. 8. 2. P. 253265.
13.Fallahi S. et al. An investigation of IC changes during Company's Life Cycle: Evidence from Tehran Stock Exchange // Interdisciplinary journal of contemporary research in business. 2013. Vol. 5. 3. P. 1524.
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20.Stam C.D. Ideas and things: understanding the dynamic dimension of intellectual capital / The 2nd European Conference on Intellectual Capital, 29-30 March 2010, Lisbon, Portugal.

Opportunities and experience of economic development of small towns in Europe
Sitolik N.A.,Postgraduate student of the Department of System Analysis and Modeling of Economic Processes Financial University under the Government of the Russian Federation

Abstract:
The article analyzes the existing potential of using the economic base of European small towns. There are described examples of the successfully implemented projects to modernize the core enterprises, small businesses and service companies. The article also presents the results of research carried out by order of ECOVAST (European Council for the Village and Small Town).
Keywords:towns, international experience, modernization, companies, projects, tourism.

References
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URL: http://www.wikiservice.at/upload/PhilTurner/SESmallTownsServiceAssetsMarch2012.pdf
5. European Council for the Village and Small Town (ECOVAST). THE IMPORTANCE OF SMALL TOWNS. 2012 [ ]. URL: http://www.wikiservice.at/upload/PhilTurner/ECOVASTImportanceofSmalltownsPositionPaper.pdf
6. European Council for the Village and Small Town (ECOVAST). SMALL RURAL TOWNS IN THE SOUTH EAST. Heritage assets & their value to rural tourism. 2012 [ ]. URL: http://www.wikiservice.at/upload/PhilTurner/SESmallTownsHeritageAssetsandtheirvaluetoRuralTou.pdf

SECTOR-SPECIFICMANAGEMENT

Improving the governance of industrial enterprises: organizational aspects formation services deal with the crisis
Voronina V.M.,Doctor of Economics, professor of the Department of economic management of the organization of the Orenburg State University
Fedorischeva O.V.,Candidate in Economics, Associate Professor, Department of economicmanagement of the organization of the Orenburg State University

Abstract:
The article presents the organization of preventive services en-crisis diagnostics in industry, providing early detection of crisis tendencies and crisis response, justified its organizational structure options. The implementation of preventive crisis diagnosis is considered in conjunction with the functions of management.
Keywords:service preventive crisis diagnosis, management cycle, tool maintenance preventive crisis diagnosis.

References
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8. Shcherban E.G.Organizational and methodological foundations of preventive anti-crisis management of industrial enterprise: Ph.D. dissertation abstract: 08.00.05. - Saratov, 2004.

A study of the relationship between customer satisfaction and loyalty in the hotel industry
Oyner O.K.,Doctor of Economics, Head of the Department of Company Marketing National Research University Higher School of Economics Moscow
Korelina A.S.,Postgraduate student, Assistant of the Department of Company Marketing National Research University Higher School of Economics Moscow
The study was conducted with the support of the Faculty of Management of the National Research University "Higher School of Economics."

Abstract:
The article presents the results of a study of the relationship between customer satisfaction and loyalty in the hotel industry. This relationship is considered through the prism of key behavioral characteristics of clients (willingness to recommend/willingness to return). Based on this research the customer loyalty coefficient is calculated. The data collection method that was used is a survey.
Keywords:customer satisfaction, customer loyalty, hotel industry, hotel, survey.

References
1.Oiner O.K.Sovremennye potrebitel'skie trendy i udovletvorennost' potrebitelya. INFRA-M, 2013.
2.Anderson E.W., Fornell C., Lehmann D.R.(1994). Customer satisfaction, market share, and profitability: findings from Sweden. Journal of Marketing 58, 5366.
3.Bolton R.N.(1998). A Dynamic Model of the Duration of the Customer's Relationship with a Continuous Service Provider: The role of Satisfaction. Marketing science, 17 (1), 15-24.
4.Fornell C., Mithas S., Morgesson F.(2006). Customer Satisfaction and Stock Prices: High Returns, Low Risk, 70, 3-14.
5.J.D. Power Studies(2014). North America Hotel Guest Satisfaction Index Study / http://www.jdpower.com/resource/jd-power-2014-north-america-hotel-guest-satisfaction-index-study
6.Pingitore G., Seldin D., Walker A.(2010). Making Customer Satisfaction Pay: Connecting Survey Data to Financial Outcomes in the Hotel Industry. Cornell Hospitality Industry Perspectives, 5, 413.

The mechanism of management of economic security in the foreign trade of a region
Vorobyeva N.V.,Associate Professor, PhD of Economics, Chair of Business and World Economy, Stavropol State Agricultural University
Kozel I.V.,Associate Professor, PhD of Economics, Chair of Business and World Economy, Stavropol State Agricultural University
Maslennikova N.V.,Associate Professor, PhD of Economic, Chair of Business and WorldEconomy, Stavropol State Agricultural University

Abstract:
The paper considers internal and external factors that influence the economic security in foreign trade. The analysis of threats to economic security in foreign trade activity in the Stavropol territory is performed. Arguments put forward by opponents of protectionism are disclosed and is presented a positive argument in favor of free trade policy. Steps for creating an effective mechanism of countering the threats to economic security are proposed.
Keywords:foreign trade sphere, threats of economic security, export, import, control mechanism, protectionism and free trade.

References
1. Sirotinina M.A.Klassifikazia ugroz economicheskoi bezopasnosti Rossii vo vneshnetorgovoi sfere: avtoreferat diss. kand. econ,. nauk: 08.00.05. Moskovskaya academia econimiki I prava. Moskva. 2011.

HUMAN RESSOURCES MANAGEMENT

Effective training technology and personal development in the system of corporate education: choice questions
Malichenko I.P.,Ph.D. Economics, Department of Human Resource, Management Faculty of Economics Southern Federal University, Head of the editorial and publishing department of the publishing house Phoenix
Sidorova A.M., Leading specialist student Laboratory analysis and monitoring of the labor market Faculty of Economics, Bachelor of direction Personnel Management Southern Federal University

Abstract:
One of the key problems for companies of all areas of business in the emerging knowledge economy is the formation and development of personnel. The article deals with modern technologies and methods of training and development in corporate education with regard to their advantages and disadvantages, which will allow making the most effective decisions regarding the organization of the educational process. Particular attention is paid to the possibilities of interaction between the participants of professional and corporate education.
Keywords:technology, methods, development, objectives, target audience, advantages, disadvantages, corporate department.

References
1. Portal Trainings.ru Tendencii v HR - 2013 // Servis dostupa: http://www.trainings.ru/library/reviews.
2.Bortnik E.M., Malichenko I.P., Nazykov E.V.Korporativnoe obrazovanie kak instrument razvitiya i sohraneniya chelovecheskogo kapitala // Ekonomicheskoe razvitie v usloviyah mirovogo krizisa. Sbornik nauchnyh trudov. Rostov n/D.: Izdatel'stvo AkademLit. 2009. S. 63 66.
3. Syryh O.Obzor sovremennyh tehnologii i metodov obucheniya personala // RB.ru [Elektronnyi resurs] (Data obrasheniya 26.11.2014).
4. Slovar' po upravleniyu personalom. HR-Portal [Elektronnyi resurs] Servis dostupa: http://hr-portal.ru/varticle/proizvodstvennyy-instruktazh (Data obrasheniya 25.05.2014).
5.Malichenko I.P.Modernizaciya professional'nogo obrazovaniya v usloviyah gosudarstvenno-chastnogo partnerstva // Problemy teorii i praktiki upravleniya. N10. - 2014. S. 134 142.
6.Gibner Ya.M.Kouching kak instrument effektivnogo obucheniya i razvitiya personala // Molodoi uchenyi. 2011. N 8. T.1. S. 121124.
7.Deineka A.V.Upravlenie chelovecheskimi resursami: Uchebnik dlya bakalavrov/ A.V. Deineka, V.A. Bespal'ko. - M.: Izdatel'sko-torgovaya korporaciya Dashkov i K, 2013.
8.Oparina N.N.Instrumenty razvitiya: novye vozmozhnosti // Spravochnik po upravleniyu personalom. 2-12. N 2 [Elektronnyi resurs] Servis dostupa: http://www.pro-personal.ru/journal/ (Data obrasheniya 25.10.2014).
9. Upravlenie personalom organizacii: Uchebnik / Pod red. A.Ya. Kibanova.- 3-e izd., dop. i pererab.- M.: INFRA M, 2006. 638 s.- (Vysshee obrazovanie).
10.Hristoforov I.Rotaciya kak sredstvo razvitiya personala // Spravochnik kadrovika. 2007. N 9. S. 41 44.

Welcome ritual as a marker intra-interaction: calculation
Lazarenko V.A.,MD, Professor, Rector of the Kursk State Medical University
Nikishina V.B.,Doctor of Psychology, Professor, Head. Department of Psychology of health and correctional psychology Kursk State Medical University, Dean of the FPC
Zapesotskaya I.V.,doctor of psychological sciences, associate professor, professor of health psychology and correctional psychology
Petrash E.A.,Ph.D., assistant professor of health psychology and correctional psychology Kursk State Medical University

Abstract:
This paper describes the procedures and methodology for calculating the coefficient of consistency greetings, as a marker of intra interaction. The ritual of greeting serves as the enterprise standard of conduct and is considered in conjunction with the index of integration and inclusion in organizational communication.
Keywords:an in-house collaboration, organizational rituals, the ritual greeting, method of calculation.

References
1.Lazarenko V.A., Nikishina V.B., Zapesotskaya I.V., M.V. Medvedeva.Tekhnologiya otsenki effektivnosti vzaimodeystviya strukturnykh podrazdeleniy vuza // Menedzhment v Rossii i za rubezhom 32014 S. 60-68
2.Eibl-Eibesfeldt, I.Human ethology. Chicago: Aldine, 1989.
3.Sotsiologiya. Eepredmet, metod, prednaznachenie / Per. s fr., sostavlenie, posleslovie i primechaniya A. B. Gofmana. M.: Kanon, 1995.

QUALITY MANAGEMENT

Innovation requirements of the quality management system
Sazhin Yu.V.,Doctor of Economics, Professor, Dean of the faculty of statistics, Mordovian State University
Pletneva N.P.,Ph D in Engineering Sciences, Assistant Professor, Mordovian State University

Abstract:
Discussed main issues of innovatory essence of quality management system. It is pointed out that system approach is an innovatory base of quality management system. It is stressed that PDCA cycle is a very important instrument for implementation of innovations. It is pointed out that risk management increases confidence of customers in products and services and makes it possible to do continuous improvement as an integral part of a quality management system.
Keywords:quality management system, innovations, risks, customer, products, services.

References
1. The ISO Survey of Management System Standard Certifications 2013.
2. ISO 9004 2009. Managing For The Sustained Success Of An Organization. A Quality Management Approach.
3. ISO/DIS 9001 2015. Quality Management Systems Requirements.
4. ISO 19011 2011. Guidelines For Auditing Management Systems.
5. ISO 31000 2009. Risk Management Principles And Guidelines.
6. Wise thoughts. - St. Petersburg .: "Leningrad Publishing House", 2008. - 320 p.

Quality management and safety culture in the nuclear industry
Smetnik A.,Doctor Sci. (Biology), Head of scientific and technical support department, FSUE VO Safety, Moscow
Murlis D.,Deputy Head of scientific and technical support department, FSUE VO Safety, Moscow

Abstract:
The article shows the approach of the International Atomic Energy Agency (IAEA) to development of the management systems for nuclear facilities. The approach is presented in the IAEA standard GS-R-3 The management system for facilities and activities. GS-R-3 is based on the principles of an integrated management system, risk management and safety culture. The application of these principles together with ISO 9000 quality management principles gives assurance of the effective and safe operation of nuclear facilities.
Keywords:integrated management system, management principles, nuclear facilities, quality, risk management, safety, safety culture.

References
1.V.Ya.Potapov,A.A.Smetnik,D.V.Murlis,E.Yu.Kapralov.Novye trebovaniya k kul'ture bezopasnosti. Sb. dokladov konferencii MNTK Poluvekovoe obespechenie bezopasnosti AES s VVER v Rossii i za rubezhom. NV AES. 24-26 sentyabrya 2014 g. S.46-49.
2. Obshie polozheniya obespecheniya bezopasnosti atomnyh stancii. OPB-88/12 (proekt federal'nyh norm i pravil).
3. GOST R 51897-2011/Rukovodstvo ISO 73:2009. Menedzhment riska. Terminy i opredeleniya.
4. GOST R 51898-2002. Aspekty bezopasnosti. Pravila vklyucheniya v standarty.
5. GOST R 55269-2012. Sistemy menedzhmenta organizacii. Rekomendacii po postroeniyu integrirovannyh sistem menedzhmenta.
6. GOST ISO 9000-2011. Sistemy menedzhmenta kachestva. Osnovnye polozheniya i slovar'.
7. GOST ISO 9001-2011. Sistemy menedzhmenta kachestva. Trebovaniya.
8.pplication of the management system for facilities and activities. Safety guide GS-G-3.1. IAEA, 2006.
9. Management system for a nuclear facility. STUK GUIDE YVL A.3. 2011.
10. Management system standards: Comparison between IAEA GS-R-3 and ISO 9001:2008. Safety reports series No.69. IAEA, 2012.
11. The management system for facilities and activities. Safety requirements series No. GS-R-3. IAEA, 2006.
12. The management system for nuclear installations. Safety guide GS-G-3.5. , 2009.

The quality and effectiveness of management: differences and relationship
Lyuhanova S.V.,Associate Professor of the Department The economy of transport, logistics and quality controlof Omsk State Transport University, Ph.D. Econ.sci.
Morozov N.M.,Postgraduate student of the Department The economy of transport, logistics and quality control of Omsk State Transport University
Abstract:
The article develops the concepts of quality and management effectiveness, examining their differences and the relationship, the characteristics of the quality and effectiveness of governance, in particular: perfection, transformation, exclusivity, discusses scenarios of economic development of Russia.
Keywords:quality control, efficiency control, quality and management efficiency.

References
1.Green D.What is Quality in Higher Education? -London: SRHE / OPEN University Press, 1994.
2.Harvey L., Green D.Defining Quality? // Assessment and Evaluation in Higher Education. 1993. Vol. 18.
3.Green D.Quality Assurance in Western Europe: Trends, Practices and Issues // Quality Assurance in Education. 1993. Vol. 1.
4.Harvey L.Editorial: The quality agenda // Quality in Higher Education. 1995. Vol. 1.
5.Kalinina S. V.Organizaciya sistemy menedzhmenta na zheleznodorozhnom transporte v sovremennyh usloviyah. Omskii gos. un-t putei soobsheniya. Omsk, 2006.
6. GOST ISO 9000-2011. Mezhgosudarstvennyi standart Sistemy menedzhmenta kachestva. Osnovnye polozheniya i slovar'.
7.Sinyak V.S.Avtomatizirovannye sistemy upravleniya v narodnom hozyaistve. M.: Ekonomika, 1987.
8.Akoff R., Emeri F.O celeustremlennyh sistemah. M.: Sov radio, 1974.
9.Solyanik G.P.Effekt upravleniya. Kemerovskoe knizhn. izdvo, 1973.
10. Akkreditaciya v obrazovanii. Elektronnyi zhurnal Obrazovanie 2030: scenarii dlya Rossii. http://akvobr.ru/obrazovanie_2030_scenarii.html Data obrasheniya 07.02.2015
11. Pritchi, 21 glava, 5 stih. Kniga Pritchei Solomonovyh. Kanonicheskie knigi svyashennogo pisaniya vethogo i novogo zaveta: Rossiiskoe bibleiskoe obshestvo M., 2009.

DISCUSSIONCLUB

Social organization of enterprise: forward to past
Limarev P.,PhD economic, associated professor in economics and marketing, Nosov Magnitogorsk State Technical University
Subach I.,PhD pedagogic, associated professor in economics and marketing, Nosov Magnitogorsk State Technical University

Abstract:
Today many researchers present done attempts to reconstruct management an enterprise in accordance with social principle of the organizations of the labor, motivating change principle management change established economic situation, in particular, change motivations factors. The New methods of management is accepted name team work, however often this does not correspond to the reality.
Keywords:the post-industrial society, social organization, management, team work.

References
1.Gribov P.Massovyj aspekt upravlenija sovremennymi organizatsijami // Management in Russia and Abroad 3, 2015
2.Kaganov Sh.Montazh vnutrennih sanitarno-tekhnicheskih sistem. 3rd edition. Moscow: Strojizdat. 1979. 224 p.
3.Maxwell John C.The 17 Indisputable Laws of Teamwork: Embrace Them and Empower Your Team. Nashville: Thomas Nelson Publishing, 2013. 279 p.

Historical and contemporary aspects of the charity activities of the russian empresses and the spouses of the presidents of Russia
Geniberg T.V.,Phd Economics, Associate Professor of Management,Novosibirsk State University of Economics and Management

Abstract:
The research is based on a comparison of charitable activities empresses in pre-revolutionary Russia and the spouses of the presidents of the Russian Federation. The methodology is geografiske method, biographical method, the method of analogy and comparison. The author came to the conclusion, thatctivity empresses lead to the fulfillment of the social functions of the state and formed the system of private donations in the country. The Empress donated large sums and conducted a great job. For modern operations, first lady of the state is characterized by: the absence of an organized system of private charity, small size of the donation. In this regard, the spouses of the leading statesmens and politicians need to form and strengthen the system of private charity and take the lead from private donors.
Keywords:guardianship, charitable society, charity of Russian empresses, charity of the spouses of the presidents of Russia.

References
1.Godunskii Yu.Otkuda est' poshla blagotvoritel'nost' na Rusi. M. // Nauka i zhizn'. 2006. ¹10. S.34 - 39.
2.Maksimova M.Popechitel'stvo i blagotvoritel'nost' v dorevolyucionnoi Rossii // Indeks / Dos'e na cenzuru. Isklyuchennye iz obshestva. 2008. ¹28. http://www.intelros.ru/readroom/index/28_08_2008/2609-popechitelstvo-i-blagotvoritelnost-v.html.
3. Vozniknovenie social'nyh uchrezhdenii imperatricy Marii Fedorovny / Biofail / Nauchno-informacionnyi zhurnal//http://biofile.ru/his/32181.html.
4. Blagotvoritel'nost' v Rossii: istoriya i sovremennost' / Fond imeni D.S. Lihacheva. http://charity.lfond.spb.ru/miloserdie/.


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